faq

How can I get information about a flight?

You can obtain information online, flight departures and arrivals, through our website. You can also call Puerto Montt Airport Information at +56 65 229 4161 If you require more information or more specific details, related to tickets, lost luggage, prices or connections, you should contact the corresponding airline directly. It is also recommended to confirm departure and arrival times with the airlines.

What items are prohibited from transporting in the cabin (hand luggage)?

Cutting elements, knives and the like, crochet needles, scissors, penknives, tools in general, golf clubs or similar, gas lighters, aerosols, gasoline, batteries, corkscrew or any item with sharp edges or points are prohibited.

What should I do in the metal detector if I have a metal prosthesis?

In these cases, the security personnel in charge of the review must be informed so that they can carry out a manual inspection at the side of the metal detector.

What documents should I present when traveling?

For international flights: the passport, the identity card and the tickets. For domestic flights: the identity card and the tickets. It is advisable to make these consultations in advance of the date of the trip, directly with the airline.

What are the services that the Airport has?

There are rent a car counters of the most recognized companies nationwide, ATMs, public telephones, WiFi Internet access, food service stores, souvenir shops, newspapers and tobacco. For inquiries at the airport we have at your disposal a general information and tourism center, as well as infrastructure for the disabled and parking.

Is there a cargo service at the airport?

Very close to the passenger terminal some airlines provide the cargo transfer service, so that their documentation and packages can arrive in a shorter time and more safely to their destination.

Information desk

(56 58) 221 3416

Schedule

24 hours a day.

Passenger Terminal building,

Chacalluta Airport of Arica

Region of Arica and Parinacota.